Delivery & Returns

Delivery & Returns

DestinationUnder £69£69+Delivery Time
UK Mainland & Northern Ireland£5Free for over £691-2 days
Ireland£12£71-2 days
Channel Islands, Isle of Man, Scilly Islands, Scottish Islands* and Scottish Highlands**£11£42-3 days
Belgium, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain£15£102-3 days

Dispatch: Orders placed before 12 noon are shipped that same day.

Tracking
Tracking details are provided via email direct from UPS. If you do not receive an email within 24 hours of any order (weekends excluded), please contact us and we will confirm tracking details to you.

Returns:
All of our products have a 30-day, 100% satisfaction guarantee. Within 30 days of receipt, we will accept the return of any item, new or used. Please contact us via email orders@tbbq.co.uk with your order number for return instructions. Refunds will be made to the original method of payment within 5 business days of receipt.

*Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
**Scottish Highlands – AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

***Sales to EU are resuming early October 2021***

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